Ringside Gym© – member feedback winter 2023/24 – Ringside Gym© – Muay Thai, Brazilian Jiu-Jitsu, Boxen, Eskrima

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Ringside Gym© - member feedback winter 2023/24

Apart from the recorded data in this survey, all the information you provide us here is entirely anonymous. So please answer as honestly as possible and give us your sincere feedback. Thanks very much!

Enter drücken

Have you already taken part in our last survey in December 2022?

Yes
No
I do not know anymore

Are you doing the survey for yourself or for your child(ren)? *several answers are possible here!

for myself
for my child/ren
for both of us

The answer helps us to respond better to our age and target groups.

How old are you or your kids? *several answers are possible! *

Your age tells us which courses and offers may be of interest to you and helps establish a general age Statistik of all members in the gym.

Where do you live?

Berlin
Brandenburg
I live somewhere else ...

With your place of residence, we can estimate your travel time better. This way, we can improve our course schedule.

How long does it take you to get to the gym? (please enter the total travel time for the outward and return journey)

By providing your arrival and departure times, we want to check whether certain course offers can be combined / optimized and thereby improve the quality of your stay.

What trial offer did you make before deciding to become a member?

One WeekPass (week pass)
Trial ticket (monthly ticket)
10Day Flex Pass
Trial session before the year 2020
Private training / personal training
Voucher
I am not a member, but I regularly use the flexible tickets/offers

How long have you been a member of Ringside Gym©?

This helps us to better assess our membership growth and especially better assess the needs of new and long-term members.

How did you find us?

With this information, we know better how to reach potential new members and those interested in martial arts.

Is the Ringside Gym© your first martial arts studio that you are a member of?

Here we want to find out how the general interest in martial arts develops in our community and at which training level our new members are.

Are you also a member or regular visitor of a non-martial arts gym, or do you also attend a regular gym?

Here, we want to understand what sporting activities our members are interested in outside martial arts.

What is your goal or motivation to learn/train martial arts? *several answers are possible!

I want to improve my general fitness level
I need a balance to my everyday life
I want to take part in competitions
I like the social aspects of group training
something else...

Your interests and motives help us to adjust our offer to your needs.

In which martial arts or group do you train? *several answers are possible!

We want to determine to what extent you are currently using our martial arts offer.

Would you like to have more martial arts classes to choose from, or are you satisfied with the current options?

No, I'm satisfied
Yes, I am missing something...

We would like to hear from you whether you would like to take advantage of a larger range of martial arts in the gym or whether the current courses are sufficient for you.

Would you like additional martial arts-related courses such as fitness, cross-training, a running group, or anything like that?

Yes, more would be great!
No, I've got everything I need

Help us find out whether and in which direction we should expand our range of courses and groups.

How would you describe your communication with the staff and the coaching team at the gym?

	I'm here for training and not to chat	I am more of a quiet guy	Rather neutral	I have a good relationship to them	I am always happy, seeing everyone
With the coaching team	I'm here for training and not to chatWith the coaching team I'm here for training and not to chat	I am more of a quiet guyWith the coaching team I am more of a quiet guy	Rather neutralWith the coaching team Rather neutral	I have a good relationship to themWith the coaching team I have a good relationship to them	I am always happy, seeing everyoneWith the coaching team I am always happy, seeing everyone
With the staff at the entrance	I'm here for training and not to chatWith the staff at the entrance I'm here for training and not to chat	I am more of a quiet guyWith the staff at the entrance I am more of a quiet guy	Rather neutralWith the staff at the entrance Rather neutral	I have a good relationship to themWith the staff at the entrance I have a good relationship to them	I am always happy, seeing everyoneWith the staff at the entrance I am always happy, seeing everyone

Here we try to find out whether you would like more communication with our staff or the team in general.

Do you feel comfortable at the gym?

I tend to feel left alone	The visits sometimes feel a bit anonymous	Rather neutral	I like going to the gym	I like the friendly and relaxed atmosphere
I tend to feel left aloneTraining im Gym I tend to feel left alone	The visits sometimes feel a bit anonymousTraining im Gym The visits sometimes feel a bit anonymous	Rather neutralTraining im Gym Rather neutral	I like going to the gymTraining im Gym I like going to the gym	I like the friendly and relaxed atmosphereTraining im Gym I like the friendly and relaxed atmosphere

We would like to find out from you whether you come to the gym with a good feeling and whether you would like to spend your time with us.

Would you like to have more contact with the team?

Just leave me alone	Not really	It's good the way it is	Sure, why not	I would like to have more contact and exchange with the team
Just leave me aloneTraining im Gym Just leave me alone	Not reallyTraining im Gym Not really	It's good the way it isTraining im Gym It's good the way it is	Sure, why notTraining im Gym Sure, why not	I would like to have more contact and exchange with the teamTraining im Gym I would like to have more contact and exchange with the team

We would like to know whether you just want to do your training or whether you would like to have more exchange with us outside of the courses.

Would you like to have more feedback and help from your trainers while training?

No, everything is fine
Yes, a little more would be great

Here we would like to know whether you get enough help and feedback from your trainers during your training or need a little more instruction and guidance.

How do you feel about the average group size and the number of participants in our courses?

The groups are too full! There is often too little space.
The groups could be a little smaller.
The group size is fine.
The group sizes are perfect the way they are. There are plenty of training partners for everyone.

Tell us here how you feel about the number of participants in your courses.

How much do you enjoy your training with us at the gym?

I am just pushing through	It's not really fun	It's okay	I enjoy my training	The training motivates me and is always fun!
I am just pushing throughI am just pushing through	It's not really funIt's not really fun	It's okayIt's okay	I enjoy my trainingI enjoy my training	The training motivates me and is always fun!The training motivates me and is always fun!

We want to find out from you whether you enjoy your course, the exercises and general training with us, or whether you are only taking part for the sake of fitness.

How do you feel about the training atmosphere within your group?

Cold and impersonal	We keep our distance	Neutral	Relaxed and respectful	Warm and familiar
Cold and impersonalElement #1 Cold and impersonal	We keep our distanceElement #1 We keep our distance	NeutralElement #1 Neutral	Relaxed and respectfulElement #1 Relaxed and respectful	Warm and familiarElement #1 Warm and familiar

Please describe to us here how you feel about the training atmosphere and the relationship between the participants in your group.

Which media or sources do you use to find out more about the gym, our offers, and activities? *several answers are possible!

I am reading the News & Aktuelles section on the website
I check your Instagram profile
I am using your Facebook page
I check the note board at the gym
I would like to have another option...

We would like to know how we can reach you best with news, changes, and our current events.

What time of the day do you prefer your training? *several answers are possible!

Let us know your favorite training times.

Would you like to train on Sundays too?

Yes, that would be awesome!
No, on sunday, I take a break.

Let us know if you need an extra day in your training plan.

Is/are your child/children already training with us at the gym? Can you imagine attending a training course yourself during this time?

Yes, that would be a good thing
Don't! I want to chill while the kids are in training

Do you have any comments about our training equipment?

No, everything is fine.
Yes, I have...

Let us know if you are satisfied with our training equipment or if you have any suggestions for us about that matter.

Are you also interested in activities in the gym that take place outside of your regular training courses?

No, my training is enough.
Yes, absolutely!

Please tell us if you are interested in seminars, workshops, competitions, or other events in the gym.

Finally, please give us some general feedback, suggestions for improvements, or other information you would like to send us.

Please tell us what you think or give us explicit suggestions or ideas that you would like to see in the gym in the future.

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